top of page
RP Logo - Main White Cutout.png

Terms and Conditions

Thank you for using the RESONATE PROPERTY website, services or products.


Please read these Terms and Conditions of Use carefully. By using our website or signing up for our services or products, you are agreeing to these Terms and Conditions of Use.


This is a legal agreement and below you will find definitions will help you to understand the agreement.




1. Definitions


"we", "us", "our","company" or "RESONATE PROPERTY", we are referring to Resonate Property Management Limited which is a Limited company registered in England & Wales.


This includes the company and also any and all employees, directors, shareholders, or contractors that work on the business of our company that have access to any personal data as outlined in our privacy policy or this terms of use page, who require access as fundamental to carrying out their day to day roles. As a company we provide information that you can use to help purchase property within the United Kingdom.


When we say "client", "customer", "visitor", "website visitor", we are referring to the person that is registered with us to use our services or who is a visitor to our website.


When we say "party" or "parties" refers to both the client and ourselves.


When we say "website", "site" or "websites", we are referring to our main domain which is but this also includes other variants of this which includes but isn't limited to "www.","", ".com" versions and also additional domains like our (domain) and domain and website, which maybe hosted separately to the main website ( from time to time, but will feature at least one reference of ownership by RESONATE PROPERTY and applicable to the same privacy policy and our same Terms and Conditions of Use as seen on this website.


When we say "affiliates", "third parties", "partners" we are referring to other companies that are not part of nor owned by or controlled by RESONATE PROPERTY. These are companies that we have a partnership agreement with and any sharing of information is in line with our privacy policy and this Terms and Conditions of Use page.


This agreement sets out how we will work and interact together as RESONATE PROPERTY and you our customer.


These Terms and Conditions of Use, including our privacy policy define the terms and conditions under which you are allowed to use the website and our services, and how we will treat your data and your account while you are a customer. If you have any questions about our Terms and Conditions of Use please contact us on our Contact Page.


2. Changes


RESONATE PROPERTY may change these Terms and Conditions of Use from time to time by updating this page. These changes will supersede any previous policies or agreements and the latest version shown here will be applicable in all instances. You should check this page from time to time to ensure that you are happy with any changes made. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this agreement or other notice on our Website.


Continued use of our website and/or services implies and signifies your acceptance of the latest version of Terms and Conditions of Use and this agreement.


This Version is #1.1


This agreement is effective from 14/12/2023.


3. Questions & Concerns


If you have any questions, comments or concerns, please contact us using the Contact Form at the bottom of any page on our website or on the following


Address: Resonate Property Management Limited, 74A John St, Sheffield, S2 4QU.





Confidentiality & Privacy


4. Use of Data & Privacy


We are committed to protecting your privacy and we are registered with the I.C.O. for data protection. As such we have a clearly defined and outlined privacy policy. To see this in full please view our Privacy Policy.





5. Extent of services


The extent of the service(s) or product(s) to which you may have access to, will be dependant on your purchase of the item in question and the terms of that item at the time of purchase, in addition to the respective and timely payment of fees for the item in question to RESONATE PROPERTY.


6. Eligibility


In order to use and purchase any of RESONATE PROPERTY services or products you must:


  • Be at least eighteen (18) years old and able to enter in to contracts;

  • Complete the sign-up process as governed by RESONATE PROPERTY

  • Agree to our Terms and Conditions of Use and also where applicable and specific service(s) and/or product(s) terms of use.

  • Provide true, complete and up to date contact information.


By purchasing and using RESONATE PROPERTY service(s) and/or product(s), you represent and warrant that you meet all the requirements listed above. RESONATE PROPERTY may refuse service, close accounts of any users, and change eligibility requirements at any time. Any changes to our Terms and Conditions of Use of use will be updated on this page here.



7. Term


The term begins when you start using our website or in relation to our paid for service(s) or product(s) when you first make payment or sign up whichever is the earliest.


The Term continues as long as you use our service.


Signing up to any of our service(s) or product(s) means that you have officially "signed" the Terms and Conditions of Use. If you sign up on behalf of a company or other entity, you represent and warrant that you have the authority to accept these Terms and Conditions of Use of their behalf.



8. Closing Accounts


You or RESONATE PROPERTY may terminate your account and your agreement at any time and for any reason by giving notice to the other party. We may suspend our service to you at anytime, with or without cause. If we terminate your account without cause, we'll refund you a prorated portion of your service or product fee as outlined in our Refund Terms set out below. We will not refund or reimburse you if there is a cause, due to a fault of your actions or inactions. Like a violation in on our Terms and Conditions of Use. Once terminated we may permanently delete your account and all the data associated with it.




9. Payment Methods


From time to time we may change our main payment processor. Whenever we do if there is a change to any ways in which your private data will be held or processed by us we will update it on our Privacy Policy Page. Our main payment processor is currently PayPal.


If you would prefer to pay by an alternate method, you can do so and you do not need a PayPal account. PayPal can accept payments via credit card or debit card for non-PayPal users.


In addition to this, if you would prefer to pay via bank transfer you can do so. Please contact us using the Contact Form at the bottom of any page on our Website.


10. Refund Terms


Some service(s) and product(s) we provide come with their own relevant Refund Policy. Where this is applicable it will be explicitly stated on the service(s) or product(s) in question at the time of purchase. Where it is not explicitly stated then our standard refund policy will be applicable, inline with local laws and guidelines, we will provide a 14-day refund policy from the time of purchase. Your rights are not affected.

12. 30 Day Money-back Guarantee


Should you not be fully satisfied with your purchase of the service(s), product(s) provided, and therefore believe we have not met your expectations regarding these service(s) and or product(s). Please notify us if you have any concerns or problems with the service provided by us through one of the three qualifying products stated below, so that we can seek to address any issues. Following our investigation of any issues raised, if the complaint has not been resolved then you have the possibility to qualify for our “30 Day Money-back Guarantee”. The specific product(s) applicable to this are as follows;

  • Property Investment Shortlist (Basic)

  • Property Investment Shortlist (Pro)

  • Property Investment Shortlist (Expert)


No other products or services are covered by this “30 Day Money-back Guarantee”.

This Guarantee will be applicable from the time of purchase until the end of the day 23:59 on the 30th proceeding calendar day.


As above, if you experience any concerns or problems throughout the course of your business with us then in the first instance, please notify us directly by email at


We, of course, endeavour to rectify any issues raised throughout the course of your business with us.



12. Proprietary rights owned by us


You will respect our proprietary rights in the website and content used to provide RESONATE PROPERTY service(s) and/or product(s) (proprietary rights include patents, trademarks, service marks, copyrights and trade secrets). You will not share for commercial use any of the service(s), product(s) or content and only use these items for your own personal consumption for general information purposes only.



Internal and External Links


13. Links to this website


You are only permitted to link to our site provided you comply with these terms and all applicable laws:

  • do not use any of our trademarks, logos or create duplicate content from our site.

  • do not in any way imply that we are endorsing you, your website, your products or services.

  • do not misrepresent your relationship with us or present false information about RESONATE PROPERTY.

  • do not have content on your website that could be considered distasteful or offensive.


14. Links on this website


Our site includes details on, or links to, other websites, platforms and/or third party services.


We do not control the accuracy or completeness of that information and cannot accept any responsibility for the content of said websites. You take full responsibility for using that information and verifying it before making any decision to use, purchase or refrain from purchasing any of the services or products mentioned on a linked or described website. If you do purchase products or services from another website, please read any relevant contracts and terms of use carefully before deciding to buy. Remember: your contract for those products or services will be with that website or third party company, not RESONATE PROPERTY.


When you use other websites, any personal information you give them will be dealt with in line with their privacy policies, not those of RESONATE PROPERTY, so please read the privacy policies of each and every such website before using them.



Fine Print


15. Limitation of liability


To the maximum extent permitted by law, you assume full responsibility for any loss that results from your use of our Website, services and products. Including any downloads, use of materials, consulting, or any other form of content provided by the website, services or products. We and our team will not be liable for any direct, punitive, special or consequential damages under any circumstances, even if they are based on negligence or we have been advised of the possibility of those damages. Our total liability for all claims made about our website, services or products will be no more than that you paid RESONATE PROPERTY for the use of them.


16. No warranties


To the maximum extent permitted by law, we provide the material on our website, services and products 'as is'. This means we do not provide any warranties of any kind, neither express nor implied, including but not limited to warranties of specific results, gains or fitness and suitability for a particular purpose. People work with property for a variety of reasons, and as such, we cannot guarantee our content, services or products will meet your specific needs.


17. Indemnification


You agree to indemnify and hold us and our team harmless from any losses, including legal fees that result from any claims you make that are not allowed under these Terms and Conditions of Use due to a "limitation of liability" or other provision. You also agree to indemnify and hold us harmless from any lossess, including legal fees, that result in third party claims that you or someone using information passed to them from our products or services, that, if true, violate any of these Terms and Conditions of Use.


18. Survivability


Rights and obligations under this agreement which by their nature are intended to survive termination, including without limitation the liability limitations and indemnification provisions set forth in this agreement, shall remain in full effect after termination or expiration of the agreement.


19. Severability


If any provision of this agreement is found, by any court having competent jurisdiction, to be un-enforcable, that provision shall be limited to the minimum extent necessary so that this agreement shall otherwise remain in effect to the maximum extent possible.


20. Relationship of the parties


Subject to the contrary set forth herein, nothing contained in these terms shall be interpreted or construed to create a partnership, joint venture, employer or agency relationship between the parties hereto, or to impose liability attributable to such relationship upon either party.


21. Assignment and delegation


RESONATE PROPERTY may assign their rights and obligations under this agreement in connection with a consolidation, merger, acquistion or sale of substantially all of their assets, shares or activities without the prior written consent of the other party.


22. Governing law and dispute resolution


The laws of England & Wales govern these terms and conditions. By accessing our website, and/or our, services and/or products, you consent to these terms of use and to the exclusive jurisdiction of the English courts in all disputes arising out of such access.


23. Enforcement


Failure of the company to enforce any of the provisions set out in these terms of use, or failure to exercise any option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these terms of use or any agreement or any part thereof, or the right thereafter to enforce each and every provision.





24. Website Disclaimer


The information contained in this website is for general information purposes only and is not and should not be construed as legal, tax or financial advice.


The information on this site is provided by RESONATE PROPERTY and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore, strictly at your own risk.


In no event shall we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of profits arising out of, or in connection with, the use of this website.


Every effort is made to keep the website up and running smoothly. However, RESONATE PROPERTY takes no responsibility for, and shall not be liable for, the website being temporarily unavailable due to technical issues beyond its control.


25. Products & Services Disclaimer


Property investing, like any investment carries risks. It is important to note that results achieved in property investment or using any of our services or products are atypical and may vary from client to client.


The information provided directly or indirectly via our products and services is for general information purposes only and is not and should not be construed as legal, tax or financial advice by our company.


A link to our full disclaimers can be found here. Full products & services disclaimers.



Copyright Notice


This website and its content is copyright of RESONATE PROPERTY (unless otherwise stated below). All rights are reserved.


Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:


  • You may link to the content on this site from individual third party websites for their use, but only if you acknowledge this website as the original source of the material.

  • You may print or download to a local hard drive, extracts for your personal and non-commercial use only.

  • You may not commercially exploit the content.

  • You may not, except with our express written permission, distribute nor may you transmit it or store it on any other website or other form of electronic retrieval system.

bottom of page